Orchid + Sage is an ode to the beauty found in nature—the delicate, the organic, and the beautifully unexpected.

Our collection brings together nature-inspired details, soft femininity, and effortless design to create jewelry that feels special without needing to be saved for a special occasion.

Thoughtfully chosen. Beautifully packaged. Made to become part of your everyday story.

All Orchid + Sage orders are carefully packed and shipped from Florida, USA.

Each piece is thoughtfully prepared and packaged by us before beginning its journey to you. Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.

Please allow 1–3 business days for order processing before shipment.

Orders are typically processed within 1–3 business days. Shipping time begins once your order has been processed and handed over to the shipping carrier.

Delivery times may vary depending on your location, carrier delays, holidays, weather, and other circumstances outside of our control.

You’ll receive tracking information as soon as your order is on its way.

Once your order ships, you’ll receive a shipping confirmation email with tracking information.

Please allow a little time for your tracking information to update after receiving your shipping confirmation.

We begin preparing orders as quickly as possible, so please contact us as soon as you can if you need to make a change.

We’ll always do our best to accommodate your request, but once an order has been processed or shipped, we cannot guarantee that changes or cancellations can be made.

Materials vary by design and are listed within each individual product description.

Depending on the piece, our collection may feature gold-plated finishes, silver-toned finishes, pearls, shell-inspired details, stones, and other carefully selected materials.

We recommend reviewing the product description before purchasing if you have sensitivities to particular metals or materials.

Because materials vary between designs, we do not make a blanket hypoallergenic claim for our entire collection.

If you have a known metal sensitivity or allergy, please review the materials listed on the individual product page before purchasing.

Unless specifically stated in the product description, we recommend treating Orchid + Sage jewelry as water-resistant rather than waterproof.

To help preserve the finish and beauty of your pieces, remove your jewelry before showering, swimming, exercising, or entering pools, hot tubs, or the ocean.

A little care goes a long way.

To keep your Orchid + Sage pieces looking their best, avoid prolonged contact with water, perfume, lotions, oils, hairspray, and other beauty products.

We recommend putting your jewelry on last when getting ready and removing it before showering, swimming, exercising, or sleeping.

After wearing, gently wipe your jewelry with a soft, dry cloth and store it separately in a cool, dry place.

We do our best to photograph our pieces as accurately as possible. However, slight differences in color may occur depending on lighting and screen settings.

Pieces featuring pearls, shells, stones, organic textures, or nature-inspired elements may also have subtle variations in shape, color, pattern, or texture. We believe these little differences are part of their beauty.

We carefully inspect each order before it leaves us, but if something isn’t right, please contact us within 7 days of delivery.

Include your order number and clear photos of the item and packaging, and we’ll work with you to make it right.

We accept eligible returns within 14 days of delivery.

Items must be unworn, unused, in their original condition, and returned with their original packaging.

For hygiene reasons, earrings are final sale unless they arrive damaged or defective. Items marked Final Sale are also not eligible for return or exchange.

Please visit our Returns & Refunds Policy for complete details before starting a return.

We do not currently offer direct exchanges.

If you would like another color, style, or item, you may return an eligible item according to our return policy and place a new order.

If your tracking shows that your package was delivered but you cannot locate it, first check around your delivery area, mailbox, household members, neighbors, or building management.

Carriers occasionally mark packages as delivered shortly before they actually arrive, so we also recommend allowing a short period of time before contacting the carrier.

If you’re still unable to locate your package, contact us and we’ll help however we can.

Please contact us as soon as possible if you notice an error in your shipping address.

If your order has not yet been processed, we’ll do our best to update it. Once an order has shipped, however, we may not be able to redirect or change the delivery address.

Customers are responsible for ensuring their shipping information is correct when placing an order.

Yes! Every Orchid + Sage order is thoughtfully packaged with presentation in mind, making our pieces perfect for gifting—or simply treating yourself.

Because we believe receiving your jewelry should feel just as special as wearing it, careful packaging is part of the Orchid + Sage experience.

Currently, Orchid + Sage ships within the United States.

We hope to expand our shipping destinations in the future as our little garden grows.

Have a question about a piece or your order? We’d love to help.

Please reach out through our Contact page or customer service email and include your order number when contacting us about an existing order.

We aim to respond to inquiries within 1–2 business days.